Privacy & Cookie Policy

Who we are

Artemis Hosting is an independent server hosting provider specialising in bespoke infrastructure for gaming communities. For the purposes of UK data protection law, Artemis Hosting is the data controller for information collected through this website.

If you have any questions about this policy or how we handle your data, contact us at hello@artemishosting.net.

What information we collect

When you use the contact form on this website, we collect:

• Your name
• Your email address
• The message you submit

We do not collect payment information, government identification, or any other personal data beyond what you voluntarily provide in the contact form.

How we use your information

We use the information you submit to:

• Respond to your enquiry
• Follow up on any hosting or service discussions you initiate

We will never use your contact details for unsolicited marketing, and we will never sell or share your personal data with third parties for commercial purposes.

Legal basis for processing

We process your information on the basis of legitimate interests — specifically, to respond to enquiries sent to us — and, where relevant, contract performance where a conversation leads to a service arrangement.

How we share your information

Contact form submissions are delivered to our internal team. Beyond this:

• We do not share your data with third-party analytics or advertising services
• We may disclose information if required to do so by law or a competent authority

How long we keep your data

We retain contact form submissions for as long as is reasonably necessary to handle your enquiry and any resulting service arrangement. If you would like your information deleted sooner, contact us at hello@artemishosting.net and we will action your request within one calendar month.

Your rights

Under UK GDPR you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict our processing of your data
• Request a portable copy of your data

To exercise any of these rights, email hello@artemishosting.net. We will respond within one calendar month.

Cookies

This website uses only strictly necessary cookies required for basic site functionality. We do not use tracking, advertising, or analytics cookies.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of the site after an update constitutes acceptance of the revised policy.

Complaints

If you are unhappy with how we have handled your data, please contact us first at hello@artemishosting.net. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).